Readers' help
Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.
Developers
How to access our archive via API or MCP
Developers and AI assistants can query The Launch Directory through our REST API or connect over MCP.
Badges and links
How badges and links work on your listing
Our badge confirms your launch on the record. Free listings need it to publish; the badge link is followed (dofollow) only when the conditions below are met.
Pricing and payments
Bundle or done-for-you listing on other sites?
Two pricing options for appearing on other launch and discovery sites, with different levels of service and control.
How do I order an editorial founder feature?
Commission a paid article about yourself, written from your story and reviewed by our editors before publication.
Our refund rules
How refunds work on The Launch Directory, what happens when a listing is taken down, and your statutory rights.
What is Front page, and how do I buy it?
Front page is a paid placement in the Featured spot on the homepage for 7 days. It costs $19 and does not affect voting or rankings.
What does each product cost?
Filing the charges for launches, features and sponsorships, with VAT added where due.
How VAT and invoicing work with The Launch Directory
VAT treatment depends on your location and business status. You can supply a VAT number at checkout, and invoices are filed in your account.
How does the Product review work?
The Product review is a commissioned, paid assessment shown separately from community reviews, and never affects vote counts or rankings.
How do I use a promo code, gift or offer?
Enter codes in the cart, claim gifts on your account, and understand what discounts apply to your products and listings.
How to file a sponsorship with The Launch Directory
Reserve a Sponsored slot on the homepage, category page or weekly newsletter for your listing.
Community
How to appear on the billboard leaderboard
The billboard is a paid ranking of listings by total money contributed. It is separate from votes and other community rankings.
How the leaderboards are filed and winners are named
The Launch Directory maintains three separate rankings and awards Launch of the Week badges each Sunday to the top vote-getters.
How voting works on The Launch Directory
Sign in to vote once per launch. Votes are authentic—no payment changes the count, and abuse is caught and held for review.
How do reviews, comments and influence work here?
File on community contributions: reviews and comments, following products, sharing launches, reporting content, and how influence is earned.
Your account
How to claim and verify your company's listing
Take ownership of your listing and earn the Verified badge by proving you control your company's domain.
How do I amend my listing once it's published?
You can modify any field in your listing directly; amendments take effect instantly upon saving.
How to manage your email and close your account
Email settings, a new sign-in email, a copy of your data and closing your account: all done from your account.
How to manage your notification preferences
Configure which updates you receive, through which channels, and on what schedule from your account settings.
What does a founder profile need, and why is my free listing waiting?
Complete your founder profile to release your free listing. Paid launches go live immediately regardless.
What you can manage in your account
A guide to each account page, what it shows and what you can do there.
How do I update a company listed on multiple sites?
When your company appears on other launch and discovery sites, you can update all listings at once or choose which ones to change.
How do I upload or change my logo and screenshot?
Upload, replace or delete your logo, and manage the homepage screenshot that appears on your listing.
Launching
Filing your launch in additional categories
Your listing appears in one main category at no charge. Extra categories are available as a paid addition to extend your reach.
Free listing or paid launch: what distinguishes them?
The Launch Directory offers two paths to publication: a free listing held in queue, or a paid launch published immediately with full profile access.
Filing a product for relaunch in a later week
Relaunch your listing in a future edition, retaining the votes it has already gathered.
How launch weeks work and how to reschedule
Launch weeks run Monday to Sunday. Paid launches go live immediately or in a week you choose. Free listings queue about 6-8 weeks ahead.
Which sections of a profile are locked on a free listing?
Free listings show five sections as locked. They open when you upgrade to a paid launch. Your editable basics are always available.
How to upgrade a free listing to a full launch
Upgrade your free listing to a paid launch for $5. Your profile unlocks, your website link becomes dofollow, and you pick the week.
Getting help
How to file a help request with our editorial desk
Access our help assistant on any page, or submit a query to reach our team by email during office hours.
Getting started
Filing your product for launch
Submit your site, complete your profile, choose your plan, and go live in The Launch Directory.
How do I browse launches on The Launch Directory?
Navigate every launch in the archive through weeks, categories, founders, places, search, comparisons and email.
General
Founder stories on The Launch Directory
Where to write a founder story, what the editor asks, and where the published story appears.
How does self-reported revenue work?
One self-reported revenue figure per company: where to enter it, how it is shown and how to take it down.
Showing videos on The Launch Directory
Videos from YouTube, Vimeo, Loom and more play right on your listing, grouped by kind.
Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.