Consultants & advisors
The Support Queen
Business consulting and hands-on development for everything customer-facing
Nia Lock's consultancy covering SEO, Google Ads, web development and customer support systems, offering either advice or done-for-you implementation.
The Support Queen is the consultancy of Nia Lock, a business consultant and developer. It covers SEO, Google Ads, custom website design and development, customer support systems, AI integrations, knowledge bases and crisis management.
Clients can take the advice and act on it themselves, or have the work done for them. Nia works with online and physical businesses worldwide, remotely, from Madrid.
Features on record
- SEO and organic growth
- Google Ads and paid growth
- Custom website design and development
- Support ticket systems
- AI support integrations
- Knowledge bases and self-serve
- Crisis and dispute management
- Custom apps, platforms and automation
Pricing
Pricing model: Paid
The Support Queen: the metrics
| Metric | Value |
|---|---|
| Domain Rating | 0 no change since last check |
| Trust Flow | 0 no change since last check |
| Citation Flow | 0 no change since last check |
| Referring domains | 0 no change since last check |
| External backlinks | 0 no change since last check |
Ahrefs Domain Rating recorded 2 Nov 2026, entry changed 26 Oct 2026. Majestic recorded 26 Oct 2026, entry changed 26 Oct 2026. Link data on record from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
The Support Queen: domain on record
Read what the registry says
| Domain age | 24 days |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
The Support Queen: since launch
What we have measured for The Support Queen since it went live on The Launch Directory on 2 November 2026.
- 0 Domain Rating (Ahrefs) no change since launch
at launch: 0 (26 Oct 2026); latest: 2 Nov 2026 - 0 Referring domains (Majestic)
first measured 26 Oct 2026 - 0 visits sent to thesupportqueen.com
Visits sent from this page to the business's website, as counted by The Launch Directory's analytics (the real number can be higher: some browsers and ad blockers hide clicks).
Day 0 since launch. Next receipt: day 30, 2 Dec 2026. A change here is a reading, not a claim about its cause; lots of things move these figures. Anything we do not measure is not shown.
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Questions answered
- What exactly do you do?
- Anything customer-facing: SEO, Google Ads, web design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
- Do you only advise, or can you implement?
- Both. Nia can build the dashboards, workflows, help centres and integrations she recommends.
- Can you help with AI customer support?
- Yes. AI live chat and AI ticketing resolve routine questions and hand difficult or sensitive cases to a human.
- What does a consultation involve?
- A conversation about where support is hurting and what good looks like, leaving you with practical ideas. Implementation can be scoped together.
- What kind of businesses do you work with?
- Both online and physical. From a small company drowning in support, to a salon or gym that wants its own custom billing or customer-retention app, right up to large, established names — I've worked on everything from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and work with clients worldwide, remotely.
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